What does applying Global Goals actually mean for Businesses?

What does applying Global Goals actually mean for businesses?

A few days ago, someone in my business network commented under a post of mine, which was a link to my latest Amazon International Bestseller ‘How to apply Global goals to Your Business; ‘ The #1 Guide to becoming Greener, Leaner, and more Profitable by applying the 17 Sustainable Development Goals’.

What I quickly realized was that he misunderstood the meaning of ‘Global Goals’, based on his comment, which was “I don’t apply global goals. They’re totally irrelevant to my very local business of photography. I need people to be with me. Not on the other side of the world. Otherwise how do I take their photos?” (see below).

What he meant was internationalization, which in short refers to trading abroad.

 

GlobalGoalsConversation Sensored Naomi Mc Laughlan

That’s, of cause, not meant when looking at Global Goals, but instead it is the common term most people use to refer to the UN’s 17 Sustainable Development Goals (aka Global Goals or SDGs).

My main thought was, ‘Wow! There are still business owners who don’t know anything about Global Goals and how to apply them to their business, hence take neither ownership, leadership nor value the opportunity that presents itself.

By the way, this post is not meant to name and shame anyone, hence why I covered the persons name. It is rather a realization what still needs to be done; which is to spread the word about the necessity and opportunity of applying Global Goals.

Learning about the Global Goals, yet still considering that only multinational enterprises should concern themselves with the topic at hand, is in my opinion a failure.

We are ALL in this together!!! We all have the responsibility, especially as business owners, big and small, as well as as citizens in our communities alike. And, NO, we don’t have to try to apply ALL 17 SDGs, but rather make an informed choice based on what applies to our business or living environment, business aims and practical considerations. It is a matter of Pick & Choose – Then consistently APPLY.

There are many great examples, of businesses who apply Global Goals, which show leadership roles in their industries, hence this reflects positively back how consumers perceive their efforts. Meanwhile it raises standards and improves our lives on a society level, as well as has a considerable positive impact on the environment .  Even small scale projects can make a huge difference for the people involved, from the free meal for a homeless person, beach clean-ups or providing free education or medicine to war torn countries and everything in between. Applying Global Goals starts at home, hence why any business can get involved and make a difference. 

How to apply Global goals to Your Business by Naomi Mc Laughlan Advert

I invite you to read or listen to my book, not because I NEED or WANT to sell more copies, but rather because it appears that more people need to learn about how to get involved, which is dear to my heart!

I am giving away a FREE 1to1 1h Business Strategy session for every purchase, so that I can further assist you in planning your approach to applying Global Goals. In case you have purchased my book or audio in the past, I extend this offer to you as well! All you need to do is send me a copy of your receipt to info@naomimclaughlan.com / Subject Line GLOBAL GOALS, so that we can book you in for your FREE Session.

Let me know what you think in the comment section below!

All the Best,

Naomi xxx 

P.S.: Here are a few direct links, to make it easier for you. however the list is obviously limited, but my book is available from any Amazon branch, an the audio book version is available at Amazon, Audible and ITunes.

Amazon UK 

Amazon US

Amazon Germany

Amazon France

Amazon Spain

Amazon Japan

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Pet Peeve #1: Mass Mail & Cold Calling

Seriously Naomi Mc Laughlan

Don’t shoot out mass mail or even dare to call someone up, pretending to care, but failing to do your homework!

I HATE receiving phone calls from businesses who couldn’t care less about me, pretending that they ‘want to offer THE Solution, Best Price or Whatever else’.

Yet, they have not even taken the time to look up my website to see what I offer, so whether they try to sell me actually makes kinda sense or not.

Like today, where I was called about a the newest, best, solution in the market to reach people via mobile phone technology gadget…who would have thought…

And then the Gal curiously asked me what I offer??? What??? So she is telling me that the gadget is the best solution, yet has no clue what I sell or to whom…MMMMMMHHHHH. So how come she thinks that her gadget could be any good for my business or my marketing at all???

Let me break it to you Sis / Bro:

“YOU ARE INVADING MY PRIVACY AND WASTING MY GREATEST ASSET: TIME!!!”

People… Really????Angry Naomi Mc Laughlan

If you use cold calling or bulk mailings as part of your strategy; DO YOUR HOMEWORK FIRST!

Who are you calling & Why – Why should they care, if you don’t???

Gosh!!!

Also, your gadget, product or service is NOT for everyone!

Not everyone likes apples, although they may be juicy and healthy!

Not everyone can or want to afford your coaching service, although you may be an awesome coach!

Not everyone wants a new jacket, because they may love their old one, even if it has holes!

Yes, Consumers consume – But they have to have a Need or Want!

Just because you are calling, texting or littering their mailbox with flyers, does not mean that these potential clients or customers need or want what you have to sell!

End of story!

 

All the Best,

Naomi xxx

P.S.: What do you hate most about unsolicited mail, texts or calls? Leave me your comments below!

P.P.S: Need help creating a compelling message, offer an outstanding service and products at an amazing price, I am happy to assist you!

Book Your First Business or Multimedia Marketing Strategy Session today!

 

Why you procrastinate with your business idea(s)

Procrastinating Naomi Mc Laughlan

Several times this week I had entrepreneur client calls which revealed a significant factor that may cause procrastinating behavior. Funny enough each entrepreneur I spoke to this past week operates a different type of business, offering a variety of products and services. And yet, all shared a similar approach to getting started or to finish projects which can potentially aid their businesses.

So what is the problem here?

I can tell you what I consider to be THE major factor; A STRONG WHY is missing!!! Yes, in all cases!

If you do not have a strong WHY, you feel less likely to start or complete something where the outcome is unknown, or where the undertaking may have some form of opportunity costs attached.

It is often easier to not take any action, instead of taking a leap of faith.

Been there, done that too in the past… For example with ‘BillaMedia.com’ my latest brand addition. It took me to finish my MBA Media Leadership degree first, to being able to fully concentrate on the project (or at least that’s what I told myself LOL)…

So how to overcome procrastination?

Well, the easiest way to overcome procrastination is to evaluate the idea / project from all aspects, for instance time to completion, resources necessary and anticipated advantages if successfully complete, as well as possible drawbacks and ‘worst case scenario’ mapping.

That’s it? Yes, that’s it!

If you clarify why you want to or rather should work on the idea / project, you will have listed all aspects that either speak for or against it.

Lastly, every time you ponder about starting or completion, just remind yourself ‘WHY’ you undertook your new venture in the first place.

 

All the Best,

Naomi xxx

 

P.S.: I have 5 spots left for my new Business Coaching & Multimedia Marketing and PR Consulting and Coaching client intake for August. Head over to naomimclaghlan.com and secure your spot! I am here for you ❤

P.P.S: Want to learn from me live? Awesome!!! I will be hosting 4 Live Business & Multimedia Seminars in Muenster / Germany in August. Book you tickets via BillaMedia.com Looking forward to meeting you!

Want to join My MLM / Network Marketing Business??? Yikes (Warning Rant included!)

Your Opportunity Naomi Mc Laughlan

I was inspired to consider this topic by an invitation I received to join a Multi-Level Marketing (MLM) aka Network Marketing firm, by a new friend. (My long-term friends already KNOW not to ask…)
My initial reaction, after watching a video presentation, was NOOOOOO thank you!!! Been there, done that! Not for me!!! LESSON LEARNED…sharing it here just for you!

Yes, I speak of FIRST HAND experience, as I have been part of several MLM company’s myself, incl. Tupperware, Amway, Jamie at Home, Avon and the likes….

Every time I thought ‘ooooh maybe it is the product’, NOOOOOPE IT IS THE BUSINESS MODEL!!!

I KNOW that 99% of MLM sign-ups do not make even enough money to claim that they ‘pay themselves’ / earn a minimum wage from profits and bonuses received.

The upside of MLM’s:
• You can claim that that the product has helped X number of people, based on the entire business / brand NOT JUST YOU, who might have signed up an hour ago.

• You can put your name in one sentence with celebrities / famous peeps who have endorsed the business / brand / product.

• You can claim that the products you sell are sold in X number of countries, even though YOU MIGHT SELL TO YOUR FAMILY AND FRIENDS ONLY.

• You get a discount on all the products you may want to buy (Hint: This is one of the biggest income stream these companies actually make money with!!! New sign-ups who spend their hard-earned cash, which they earned elsewhere)

• Potentially you can earn from any $/£ of your own downline, given that you consistently motivate people to sign up and DO THE WORK…

• You get (most often) free training and access to nice events at (most often) awesome venues – This to be honest is the ONLY reason why I would join if I were you!

The downside of MLM’s:
• You have no business, unless you constantly sell; first to your inner network e.g. family and friends, then to work colleagues, neighbours etc. and lastly to anyone who you come across.

• You are depended on building your own network of ‘Busy Bees’ aka new sign-ups, otherwise you run out of names on your contact list.

• You must ASK ANYBODY, to ‘Join the Club’ and Buy, with the motto “After X number of NO’s THERE MUST BE a yes…”
• You cannot ‘Brand’ YOUR BUSINESS, as anyone in your network sells the same products.

• You cannot make a living! Yes, I said it!!! How many hours have you worked in the last three months, or since you have started and how much money did you make? And please don’t tell me that you are still growing…show me YOUR numbers, not how much you CAN POTENTIALLY make or how much the ‘company’ makes each year etc.

On the other site, IF YOU START YOUR OWN BUSINESS, either solely online based or a location aka ‘brick and mortar’ business, YOU CAN BRAND YOU AND THE WAY YOU DO BUSINESS, for example price, location, service quality, product range, BECAUSE from having started, operated and sold two out of three businesses in the past 16+ years, in both the B2B and B2C sector across several industries, I know that this is the key to differentiation and ultimately it works…And YES, you can work around your kids schedule doing so.

I would love to hear your take on this!
Naomi xxx

P.S.: Need help starting, building or growing your business? Great! Head over to my website to book your 1st Strategy Session with me! https://www.naomimclaughlan.com/more/business-coaching/

P.P.S: If you feel offended because you have started your MLM business, sorry to hear that! You might be the 1% who can pull it off. And if so, I am happy to write about your outstanding business! Yes, I really mean that, for the bottom of my heart

 

ONE Strategy in Business won’t cut it!

Biz Strategy Naomi Mc Laughlan

You need to anticipate changes in your micro- and macro environment and adjust accordingly.

Markets change, buyer behaviour changes, your personal circumstances, your workforce, political, economic, social, technology, legal, and environmental changes…and sooooo much more.

Therefore, I think that what many ‘online gurus’ sell these days is false and a crab lot of BS. Often they sell ‘the program, magic pill or how to strategy’, because they never had a real business, so no ‘real-life application’ and / or they never went to a business school / University, so no qualification, but rather bought into the coaching hype of the 2000s; Quick cash selling Dreams.

And adding to all that, most of them have not even invested in getting a professional coaching qualification…

It is up to YOU, to find the ‘right’ coach, consultant or mentor, but let me warn you all those three words alone are not protected by any means or standard, so in short anybody that FEELS they HAVE IT, can start a coaching / consulting business, without knowing ANYTHING, selling you shit!

Investigate before you invest! Don’t part with your money on impulse… just saying!

Create the Life & Business You Desire & Deserve!

Naomi xxx

P.S.: I am happy to work with you, so head over to my website to book one of my coaching or consultation sessions! Looking forward to meeting you and hearing about your dream venture!

P.P.S: Yes, I am qualified, not only academically to coach, consult and mentor in business and / or multimedia marketing, but also from a practitioners standpoint, as I have also built and grown three successful and profitable businesses in the past 16 years, both in the B2B and B2C sector and in multiple industries.  Yay! 😉

P.P.P.S: Sorry for the rant, but it need to be said!!!

Customer SERVICE Lessons to be learned from the #UnitedAirlinesAssault

#UnitedAirlinesAssault

Without exaggerating it brought tears to my eyes when I initially saw the video of the elderly men being dragged through the airplane, while bleeding from his mouth and screaming. The violence in the scene is extremely saddening!

How can a PAYING CUSTOMER be treated in this manner? What was his offence? Having bought a ticket from United Airlines, all he wanted to do was to take the flight he booked and payed for, right?!

Also, after reading up on the story and finding out that he is a doctor who explained that he needs to see patients the next day, therefore cannot be late for work and refused to VOLUNTEER to leave the OVERBOOKED plane, I was even more shocked about the entire incident.


So what Customer Service lessons can be learned from the #UnitedAirlinesAssault ?

  1. OVERBOOKING a plane is BAD FOR BUSINESS, as it will (always) leave somebody behind – a paying customer who will think twice of choosing the company again!
  2. ASKING FOR VOLUNTEERS to leave the plane is ALSO BAD FOR BUSINESS, as customers expect the service to be completed not to be asked to stay back!
  3. VIOLENTLY FORCING A PAYING CUSTOMER OF A PLANE, to allow personnel to take the freed-up seats is REALLY, REALLY BAD FOR BUSINESS, as the world is watching and reacting to it (e.g. #Shitstorm #UnitedAirlinesMottos)!!!
  4. LACK OF EMPATHY FOR A VIOLENT INCIDENT, is BAD FOR BUSINESS TOO! Even if a laaaaaaaate apology follows the initial ‘not our fault’ statement!

Dear United Airlines,

Would it have been possible to book seats for personnel initially, to avoid this situation in the first place?

Would it have been possible to book a ticket for the VOLUNTEERS or personnel on another airline, so that the passengers / personnel would arrive at their destination still on time?

Would it have been possible to NOT VIOLENTLY FORCE A PAYING CUSTOMER of the plane?


4 Customer Service quotes that may INSPIRE YOU #UnitedAirlines

“The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.” – Richard Branson

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” – Jeff Bezos

“Make the customer the hero of your story.” – Ann Handley

“Customers don’t expect you to be perfect. They DO expect you to fix things when they go wrong.” – Donald Porter

 

What did You think of the incident? Leave me your comments below.

All the Best,

Naomi xxx

P.S.: Treat ALL your Customers & Clients with RESPECT!

 

Ultimate Success Smackdown!

Ultimate Success Naomi Mc Laughlan

Goal setting is the true secret to success in any area of life. But although setting a goal may seem simple, achieving it is usually another question altogether.

Why is that?

Because you will never achieve your goals unless you: (1) know exactly what you want, (2) are passionate about your goal, and (3) have a solid, realistic plan of action. This is what marks the difference between nebulous dreams and wishes – and truly achievable goals!

Many obstacles and challenges will fly right in your face when you’re going after a goal.

Here are 5 Time-tested Methods that will Help get the Success You Deserve;

1. Know exactly what your goal is

Your first job is to discover exactly what your goal is. What will achieving that goal really look like? Be as specific as possible about exactly what your desired end result is. Your success will be a measure of your clarity – since an achievable goal plan cannot be created around a nebulous “dream.”

If your goal is to create a more successful business, what will that look like? Are you thinking in terms of simply hiring someone else to give you more free time? Are you looking for a very specific monthly profit? Or can your goal be best expressed in terms of a certain lifestyle?

Regardless of what you want, the best way to get it is to first clarify exactly what you want in as much detail as possible. This can be hard work. But without a clear mental picture, you’ll never have the focus required to achieve your goal.

2. Be willing to pay the opportunity cost aka “entry fee”


Success takes dedicated planning and effort. In a way it’s like building a house. In the beginning all you have is a rough concept. Then you develop a complete set of plans – and you immediately move closer to success. The same is true of creating a better lifestyle, or a more successful business.

But there’s always an *entry fee* to be paid for success.

The entry fee?

Creating more success in your business may mean less recreational time. Writing your own book may require less TV. Being closer to your children may require adjusting your work or social activities.

It’s the “full glass” deal. If your life (your time) is already full to the top, there’s no room for something new. The entry fee is carving out the time to create that something new.

3. Focus on your goal every day

I’m sure you probably want to achieve your goal as fast as possible. That’s why clear mental focus is so very important.

Consistent daily focus is absolutely necessary to “burn in” the new neural pathways you need to create your new goal. Without daily focus, the old mental habits that have kept you from your goal will continue to take over.

This happens automatically – since these old habits replay 24/7 deep in your subconscious mind. The only way to override subconscious anti-success messages is to consciously focus on what you DO want – and build new neural networks!

That’s why success is an every-day event.

Re-commit to your goal every day. Don’t let your goal take a back seat to the daily tasks and distractions that will try to take over. Life WILL try to get in your way. Just get, and stay, on course every day. Focus on your goal, and on success!

4. Get passionate

One of the most powerful tools in your “success tool box” is having real passion for your goal.

Why passion?

Because intense passionate desire for your goal will help you burn in those new neural pathways even faster. Many, many scientific studies have shown that intense emotion (passion) is a key success tool.

PLUS (and this is really a *big* plus), intense passion will also help you rapidly override any inappropriate old “failure messages” stored in your subconscious mind.

5. Take consistent action

In many ways, actually taking action can be the most difficult step. Successful goal achievement is built by taking one small action after another.

Let me know what you think!

All the Best,

Naomi

P.S.: Book Your 1st Business or Multimedia Marketing Strategy session today!