Want to join My MLM / Network Marketing Business??? Yikes (Warning Rant included!)

Your Opportunity Naomi Mc Laughlan

I was inspired to consider this topic by an invitation I received to join a Multi-Level Marketing (MLM) aka Network Marketing firm, by a new friend. (My long-term friends already KNOW not to ask…)
My initial reaction, after watching a video presentation, was NOOOOOO thank you!!! Been there, done that! Not for me!!! LESSON LEARNED…sharing it here just for you!

Yes, I speak of FIRST HAND experience, as I have been part of several MLM company’s myself, incl. Tupperware, Amway, Jamie at Home, Avon and the likes….

Every time I thought ‘ooooh maybe it is the product’, NOOOOOPE IT IS THE BUSINESS MODEL!!!

I KNOW that 99% of MLM sign-ups do not make even enough money to claim that they ‘pay themselves’ / earn a minimum wage from profits and bonuses received.

The upside of MLM’s:
• You can claim that that the product has helped X number of people, based on the entire business / brand NOT JUST YOU, who might have signed up an hour ago.

• You can put your name in one sentence with celebrities / famous peeps who have endorsed the business / brand / product.

• You can claim that the products you sell are sold in X number of countries, even though YOU MIGHT SELL TO YOUR FAMILY AND FRIENDS ONLY.

• You get a discount on all the products you may want to buy (Hint: This is one of the biggest income stream these companies actually make money with!!! New sign-ups who spend their hard-earned cash, which they earned elsewhere)

• Potentially you can earn from any $/£ of your own downline, given that you consistently motivate people to sign up and DO THE WORK…

• You get (most often) free training and access to nice events at (most often) awesome venues – This to be honest is the ONLY reason why I would join if I were you!

The downside of MLM’s:
• You have no business, unless you constantly sell; first to your inner network e.g. family and friends, then to work colleagues, neighbours etc. and lastly to anyone who you come across.

• You are depended on building your own network of ‘Busy Bees’ aka new sign-ups, otherwise you run out of names on your contact list.

• You must ASK ANYBODY, to ‘Join the Club’ and Buy, with the motto “After X number of NO’s THERE MUST BE a yes…”
• You cannot ‘Brand’ YOUR BUSINESS, as anyone in your network sells the same products.

• You cannot make a living! Yes, I said it!!! How many hours have you worked in the last three months, or since you have started and how much money did you make? And please don’t tell me that you are still growing…show me YOUR numbers, not how much you CAN POTENTIALLY make or how much the ‘company’ makes each year etc.

On the other site, IF YOU START YOUR OWN BUSINESS, either solely online based or a location aka ‘brick and mortar’ business, YOU CAN BRAND YOU AND THE WAY YOU DO BUSINESS, for example price, location, service quality, product range, BECAUSE from having started, operated and sold two out of three businesses in the past 16+ years, in both the B2B and B2C sector across several industries, I know that this is the key to differentiation and ultimately it works…And YES, you can work around your kids schedule doing so.

I would love to hear your take on this!
Naomi xxx

P.S.: Need help starting, building or growing your business? Great! Head over to my website to book your 1st Strategy Session with me! https://www.naomimclaughlan.com/more/business-coaching/

P.P.S: If you feel offended because you have started your MLM business, sorry to hear that! You might be the 1% who can pull it off. And if so, I am happy to write about your outstanding business! Yes, I really mean that, for the bottom of my heart

 

Customer SERVICE Lessons to be learned from the #UnitedAirlinesAssault

#UnitedAirlinesAssault

Without exaggerating it brought tears to my eyes when I initially saw the video of the elderly men being dragged through the airplane, while bleeding from his mouth and screaming. The violence in the scene is extremely saddening!

How can a PAYING CUSTOMER be treated in this manner? What was his offence? Having bought a ticket from United Airlines, all he wanted to do was to take the flight he booked and payed for, right?!

Also, after reading up on the story and finding out that he is a doctor who explained that he needs to see patients the next day, therefore cannot be late for work and refused to VOLUNTEER to leave the OVERBOOKED plane, I was even more shocked about the entire incident.


So what Customer Service lessons can be learned from the #UnitedAirlinesAssault ?

  1. OVERBOOKING a plane is BAD FOR BUSINESS, as it will (always) leave somebody behind – a paying customer who will think twice of choosing the company again!
  2. ASKING FOR VOLUNTEERS to leave the plane is ALSO BAD FOR BUSINESS, as customers expect the service to be completed not to be asked to stay back!
  3. VIOLENTLY FORCING A PAYING CUSTOMER OF A PLANE, to allow personnel to take the freed-up seats is REALLY, REALLY BAD FOR BUSINESS, as the world is watching and reacting to it (e.g. #Shitstorm #UnitedAirlinesMottos)!!!
  4. LACK OF EMPATHY FOR A VIOLENT INCIDENT, is BAD FOR BUSINESS TOO! Even if a laaaaaaaate apology follows the initial ‘not our fault’ statement!

Dear United Airlines,

Would it have been possible to book seats for personnel initially, to avoid this situation in the first place?

Would it have been possible to book a ticket for the VOLUNTEERS or personnel on another airline, so that the passengers / personnel would arrive at their destination still on time?

Would it have been possible to NOT VIOLENTLY FORCE A PAYING CUSTOMER of the plane?


4 Customer Service quotes that may INSPIRE YOU #UnitedAirlines

“The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.” – Richard Branson

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” – Jeff Bezos

“Make the customer the hero of your story.” – Ann Handley

“Customers don’t expect you to be perfect. They DO expect you to fix things when they go wrong.” – Donald Porter

 

What did You think of the incident? Leave me your comments below.

All the Best,

Naomi xxx

P.S.: Treat ALL your Customers & Clients with RESPECT!

 

Feeling the Winter Blues or SAD?

Winter depression or winter blues is also known as Seasonal Affective Disorder (SAD); a mood disorder in which people experience depressive symptoms, while having normal mental health throughout most of the year.

Quick Symptoms Guide *: Dont worry by NaomiMcLaughlan.com

Body & Mind: insomnia, anxiety, irritability, lack of energy, nausea, depression; pessimistic feelings of hopelessness

Sleeping patterns: difficulty waking up in the morning, tendency to oversleep

Eating habits: over eating, specific cravings, weight gain, decreased appetite, weight loss

Social interaction: withdrawal from friends, family, and social activities, decreased sex drive

Daily tasks: difficulty concentrating on or completing tasks, constant overwhelm

Bright light therapy is a common treatment for seasonal affective disorder, but there is more that might be beneficial…

Surrounding yourself with happy people can increase your own happiness. Studies have shown that happiness is contagious – similar like seeing someone yawn 😉

Deep meaningful conversations in comparison to small talk can increase happiness too, as a study conducted by the University of Arizona shows. So spending quality time with your family members and friends can increase your happiness dramatically.

According to many experts, smiling may not only be an outward manifestation of a happy feeling. It may actually be able to cause a happy feeling.

Hope, pleasure, spirituality, gratitude and charity may also be adding to your happiness.

Happyness by NaomiMcLaughlan.com

Here are three strategies that might help you to increase your happiness further;

Mindfulness

Slow down, appreciate and observe what is around you. It allows you not to worry so much about the future and to remain more involved in the present.

It also encourages not overscheduling yourself, completing tasks at an appropriate pace and spacing out tasks so that you can better reflect and decrease stress in your life.

Get moving

Exercising lowers the body’s levels of cortisol, a hormone associated with stress and also causes the pituitary gland to release mood-boosting endorphins.

It does not have to be an intensive gym workout, regular walks or runs outside in your local park can be even better, because you catch the natural sunlight, which your body needs to produce Vitamin D. And did you know that studies have found that people who are exposed to nature become ill less frequently too? Win-Win!

Pets

Pets can lessen loneliness and keep you busy. Their unconditional love is a factor that many people find most loveable about their cat or dog. But, you do not necessarily have to have your own pet; you could volunteer to help in your local animal shelter instead.

Please Like & Share

Naomi xxx

*If you feel any of the following symptoms, please speak to your General Practitioner (GP) or Medical Doctor